Update & restore
Update & restore is the process of doing an update or restore on the system using a bootable USB drive. This process does not affect the media drive.
Please note: If you experience any problems during updating or restoring the system, or any of these instructions are unclear, please contact the support team.
Warning: The system needs to be connected to the internet during this procedure
This process can be used to update to a newer OS image, or revert to a previous OS image.
To tell what OS image your system is on please go to the help menu in d3manager and select About Manager.
-
A 32Gb USB memory stick
-
A version of Rufus to turn it into a bootable disk. Make sure the volume name of the usb is: "REDISGUISE" as per image
-
An internet connection to the machine you are re-imaging
-
Download and install a version of 7Zip
-
Download and unzip the multi file archive using 7Zip
-
OS images can be found here.
Please note: You do not need to extract all parts individually. Simply place them in the same directory and then use 7zip to extract the ISO by selecting any part. 7zip will automatically unzip all parts to create the image file.
-
Download and unzip the multi file archive using 7Zip (NOTE: you will only need to unzip file 001):
-
Create Bootable USB stick with the unzipped ISO.
The settings should be:Partition scheme - MBR
Target system - BIOS (or UEFI-CSM)
Volume label - automatically pulled from the ISO file
File system - NTFS
Advanced drive properties - Tick Use Rufus MBR with BIOS ID (this will prevent reboot loop by presenting a "Press any key to boot from USB” prompt).
Warning: These settings are critically important. The re-image process will fail if they are not set correctly.
-
Insert the USB key and a keyboard into the system. (USB 3.0 will be the fastest)
-
Invoke the BIOS whilst the system is posting by continuously pressing the DEL key
-
Navigate to the BOOT tab and select Hard Drive BBS Priorities
-
Select Boot Option #1. Select your USB key from the menu. Normally it is listed as the name of the Vendor of the USB key (SanDisk)
-
Select Boot Option #2. Please ensure this is listed as the OS drive (INTEL SSDSC2BB080G4)
-
Please press F4 to Save configuration and exit. This should reset the computer and prompt you with a Press any key to boot from USB window.
-
Press enter when the "Press any key to boot from USB" window appears and you should be booting into the USB
-
After this you will need to press Enter once to boot into the usb and the re-imaging process will commence - it should take around 20 minutes or so to complete and two system restarts will be part of the automated process.
-
The system will boot up in a Windows inactivated state. Wait 20-30 seconds or so, so Microsoft's servers can successfully authorize the system. With a mouse connected to any of the USB ports right-click on the start icon on the task bar and select system. This will prompt the system to update its activation state.
Please note: performing a system restore from the new disk image will erase any valuable data on your system drive. Please ensure you make a back up of any essential files from your system (C:) drive before initialising this process. The process does NOT destroy any media or projects on your media drive.