Internal System Restore
Internal system restore (also known as re-image), is the process of doing a factory restore on the system. This process does not affect the media drives.
Please note: This procedure will only work with OS version 10 and greater.
To locate your OS version please go to Manager, Help menu and About Manager.
Please note: To update your system to the latest OS version please see: update & restore
Warning: The system needs to be connected to the internet during this procedure. If it is not, or it looses internet connection during the process - windows activation will fail.
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Hold down shift whilst restarting the system.
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Select Use another operating system
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Select Reset OS.
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The system will reboot into the internal re-imaging system which will reinstall the Operating System and revert settings to factory
Windows should activate automatically, as long as the machine was connected to the internet for the duration of the re-imaging process.
If windows does not activate during the re-imaging process, follow these steps.
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Wait for a few minutes after the re-imaging process has completed to allow the server time to activate Windows.
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Navigate to the System tab by right clicking on the Windows start menu and selecting System
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In the System window, check to see if you have valid Windows license information visible. If you do not, contact the disguise support team.