Update & restore
Update & restore is the process of doing an update or restore on the system using a bootable USB drive. This process does not affect the media drive.
Please note: If you experience any problems during updating or restoring the system, or any of these instructions are unclear, please contact the support team.
Warning: The system needs to be connected to the internet during this procedure
The gx range handles updates in a new way. Instead of using installers, you will receive a firmware package that encompasses updates from the ground up.
This process can be used to update to a newer OS image, or revert to a previous OS image.
To tell what OS image your system is on please go to the help menu in d3manager and select About Manager.
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A 32Gb USB memory stick
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A version of Rufus to turn it into a bootable disk. Make sure the volume name of the usb is: "REDISGUISE" as per image
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An internet connection to the machine you are re-imaging
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Download and install a version of 7Zip
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Download and unzip the multi file archive using 7Zip
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OS images can be found here.
Please note: You do not need to extract all parts individually. Simply place them in the same directory and then use 7zip to extract the ISO by selecting any part. 7zip will automatically unzip all parts to create the image file.
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Download and unzip the multi file archive using 7Zip (NOTE: you will only need to unzip file 001):
.png)
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Create Bootable USB stick with the unzipped ISO.
The settings should be:Partition scheme - MBR
Target system - BIOS (or UEFI-CSM)
Volume label - automatically pulled from the ISO file
File system - NTFS
Warning: These settings are critically important. The re-image process will fail if they are not set correctly.
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Go into the BIOS by hitting Delete on the logo splash screen during boot.
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Navigate to the Boot tab using the arrow keys and select Harddrive BBS Properties. Hit Enter to access the properties.
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Navigate to the Advanced tab and change the Boot option #1 to the USB stick
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Do not select Save and Exit. Hit escape, and navigate to Save & Exit tab.
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Select your USB stick from the Boot override menu. Press Enter.
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Be ready to hit any key to confirm USB boot immediately after.
Please note: performing a system restore from the new disk image will erase any valuable data on your system drive. Please ensure you make a back up of any essential files from your system (C:) drive before initialising this process. The process does NOT destroy any media or projects on your media drive.
