Enabling Assistance Mode

This allows the user to join a network session as an editor and allow remote support for the user if a problem occurs.

To open a project in assistance mode

1. In the projects list, first select the project you would like to open.
2. Select Help from the menu bar.
3. Select Open project in assistance mode from the drop down selection.

To join session in assistance

1. Ensure that the session icon is visible in the session column. If not you may have a networking issue or you haven’t set up your Director-Actor network correctly.
2. Select the project name in the project list.
3. Under the Help menu select the Select Join session in assistance mode from the drop down selection.