VX 4 Redisguise

Warning

Performing a system restore from the new disk image will erase any valuable data on your system drive. Please ensure you make a backup of any essential files from your system (C:) drive before initialising this process. The process does NOT destroy any media or projects on your media drive.

USB Redisguise

Redisguise is the process of updating and restoring on the system using a bootable USB drive.

This process can be used to update to a newer OS image, or revert to a previous OS image.

To identify which OS image your system currently runs, please go to d3Manager > Help and select About Manager.

Warning

These settings are critically important. The re-image process will fail if they are not set correctly.

Note

If you encounter any issues with the Redisguise process, please review the Notes/ Help section at the bottom of this page.

USB Redisguise Process

You will need

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• A 16GB USB memory stick
• A version of Rufus to turn it into a bootable disk. Ensure the volume name of the USB is: REDISGUISE
• An internet connection to the machine you are re-imaging
• An OS image from the Hardware OS Imaging.^[1]
• 7-Zip archive tool/file manager.

Create a Bootable USB

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1. Download the ISO from the Hardware OS Imaging..
2. To create a Bootable USB stick open Rufus, click Select and browse to the downloaded ISO. Then click Start.^[2]

The Partition scheme, Target system, and File System fields should appear automatically.^[2]

• 7-Zip archive tool/file manager.

The settings should be ^[3]:

• Partition scheme - GPT
• Target system - UEFI - non CSM
• Volume label - Automatically pulled from ISO file
• File system - NTFS

Booting into the USB

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1. Plug the USB Drive into your Disguise server and switch it on.
2. To enter the BIOS, wait for the Disguise logo to appear and then continue pressing the Delete key until the BIOS screen appears. You can navigate the BIOS using the arrow keys.
3. Change the Boot option #1 to the USB stick.
4. Once this setting is confirmed, navigate to the Save & Exit tab to the right of your current tab.
5. Change Boot Option #1 to your USB thumb drive (the name will look different depending on the manufacturer of the drive).
6. Press ESC to return to the main section.
7. Navigate to the Save & Exit tab (Do not Save & Exit the BIOS itself).
8. In the Boot Override section, select the USB that matches the name of your USB manufacturer. DO NOT select the one that starts with UEFI.

The Redisguise process will run automatically until the re-imaging has completed [5]. The system will reboot and run scripts on start-up. Please ensure you allow these to finish before beginning any other processes.

A log file will be automatically generated and stored on the USB memory stick. If you experience any problems during updating or restoring the system, or any of these instructions are unclear, please contact Disguise support team along with the log that is stored on the USB.

Notes

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^[1]

Note

Prior to 2024, the OS versions consisted of 3 parts due to the way the data was compressed. Where this is the case, using 7-Zip, place all 3 parts in the same directory and extract any one part. Z-Zip will automatically continue to extract the other 2 parts to create the full ISO image.

^[2]

Note

On the latest versions of Rufus you may see this warning. This is expected and does not apply to current Disguise hardware. Please click OK to continue as normal.

^[3]

Warning

These settings are critically important. The re-image process will fail if they are not set correctly.

^[4]

Note

Please do not select Save Changes. You only need to access the BootOverride Section.

^[5]

Tip

Servers may appear to get stuck indefinitely at 0% completion. This is typically due to a misconfiguration of the drive in Rufus. If this happens, review and repeat the steps shown in Create a bootable drive above.