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EX 3 Redisguise


If you encounter any issues with the Redisguise process, please review the Notes/ Help section at the bottom of this page.

Redisguise is the process of updating and restoring on the system using a bootable USB drive.

This process can be used to update to a newer OS image, or revert to a previous OS image.

To identify which OS image your system currently runs, please go to d3Manager > Help and select About Manager.


  • A 16GB USB memory stick
  • A version of Rufus to turn it into a bootable disk. Ensure the volume name of the USB is: REDISGUISE
  • An internet connection to the machine you are re-imaging
  • An OS image from the Hardware OS Imaging.

  1. Download the ISO from the Hardware OS Imaging.
  2. To create a Bootable USB stick open Rufus, click Select and browse to the downloaded ISO. Then click Start.[2]

The Partition scheme, Target system, and File System fields should appear automatically.

Rufus settings

The settings should be [3]:

  • Partition scheme - GPT
  • Target system - UEFI - non CSM
  • Volume label - Automatically pulled from ISO file
  • File system - NTFS

The system needs to be connected to the internet during this procedure.

  1. Plug the USB Drive into your Disguise server and switch it on.

  2. To enter the BIOS, wait for the Disguise logo to appear and then continue pressing the Delete key until the BIOS screen appears. You can navigate the BIOS using the arrow keys.

  3. Change the Boot option #1 to the USB stick.

  4. Navigate to the Advanced tab and press Enter to view the CSM Configuration and ensure that Boot option filter is set to [UEFI and Legacy]. If not, then press F4 and change it. Confirm and re-enter BIOS.

  5. Once this setting is confirmed, navigate to the Save & Exit [4] tab to the right of your current tab.

  6. In the Boot Override section, select the following option: UEFI: [diskname], Partition 2

    The disk name may vary depending on the manufacturer of the USB stick in use.

    The Redisguise process will run automatically until the re-imaging has completed.[5]

A log file will be automatically generated and stored on the USB memory stick. If you experience any problems updating or restoring the system, or any of these instructions are unclear, please contact the Disguise support team along with the log that is stored on the USB.


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