Skip to content
Disguise User Guide

Domain Capture

Domain Capture allows new users to join Disguise Cloud organisations if they have the same email address domain.

If your organisation has access to Drive, Previz and Mapping Matter, any users will also have access to these apps, along with the content files in Drive. This also includes Studio plan access to any shared groups in Mapping Matter, providing the same access to shared files and scenes.

Enabling Domain Capture

To enable Domain Capture, users must have an Admin or Owner role in an organisation and share the same email address domain. Please note that we are unable to support more widely shared email domain hosts such as Gmail, Outlook, and Hotmail. See this link for a list of commonly shared email domains that we are unable to support with Domain Capture.

If users do not share the same email domains, Admins will need to invite the member to join the organisation. See the Member Management page for more information.

  1. If you have an existing organisation, go to your Profile Menu (on the top right) > Organisation Settings and click to enable the toggle for Domain Capture.
  • Or, when you create a new organisation, ensure the Allow anyone with a domain to join this Organisation toggle is enabled.
  1. Any members that have requested to join the organisation are listed in the Members section of Organisation Settings. The status for these members appears Entitled.
  2. You can manually reject the user’s request to join your organisation by clicking Cancel.
  3. When an Admin enables Domain Capture, a message popup appears to all entitled users when they next log in to Disguise Cloud. This popup allows the user to Request to Join an Organisation or Dismiss the message.
  4. When a user responds to this Request Access, their list status will update to Requested.
  5. Once access is requested, the Owners, Admins, and Billing users of an Organisation receive alerts prompting them to either approve or deny the request. Once, the request is approved, the status will update to Active. Alternatively, the request can be rejected.

The role that users are assigned is dependent on the type of Cloud plan subscribed to by the Admin of the Organisation.

Disabling Domain Capture

To disable Domain Capture, go to Organisation Settings, and uncheck the Domain Capture toggle. This will delete the list of people eligible to join. However, once a user has joined the Organisation, they will remain in it.

If you have disabled Domain Capture and then re-enable it again, any eligible potential members will reappear. This allows you to reconsider and accept or reject people that have previously been rejected.

Join an existing organisation

  1. Navigate to Organisation Settings.
  2. In Organisation Setup, there is an option to Join an existing organisaton.
  3. Click Request Access.