Generating console files

If any unpredicted problems arise during pre-production of your show just send the auto-generated console file, i.e. the “blackbox” data of your session, to the Support team. By reading the console file, the support team can quickly decipher what may have caused the problem and immediately respond with an appropriate solution.

Finding the console

1. Open the d3Manager.
2. Open the help menu and choose open console.

Note

It is also possible to view the console within the software itself. Simply hit Alt-C to bring up the console. For other shortcuts please see the Shortcuts sub-chapter.

Warning

The console file gets overwritten every time the software runs! If you experience a problem, quit Designer, save the console file to a unique name and then re-run the project.

Opening the latest console file

The console file is a background file that records the load up and running of Disguise. This is often requested for support calls.

To open the latest console file

1. Select Help from the menu bar.
2. Select Open console from the drop down selection.

Opening the console folder

The console folder contains all the console files from running Designer. Each session creates a new console file with the old one being archived here.

To open the console folder

1. Select Help from the menu bar.
2. Select Open console folder from the drop down selection.